Answering the phone

 Answering The Phone

When the phone rings and you are poised and ready to answer, you must first decipher whether to answer in a  formal or informal way. Usually, if you are simply speaking to a friend or relative, you will use an informal tone by using phrases such as;

1. Hi
2. Hello
3. Hey
4. How’s it going?

However, for times when you are in the workplace or another professional situation, you would opt for a more formal way of speaking and might answer the call in one of the following ways;

1. Good morning/afternoon (name) John speaking. How can I help you?
2. Good day, this is John speaking.
3. How may I be of assistance today?