English Telephone Phrases

 English Telephone Phrases

We are now going to take a look at some phrases which might be commonly heard during a telephone conversation in the English language.

General Phrases

Here are some common phrases that you are likely to hear during a phone call.

1. Would you mind holding for a moment, please?
2. Might I ask who is calling?
3. How are you doing today?
4. I am just calling to confirm…..
5. There is a problem with the line.
6. Can you call back later, please?

Problems And Asking For Assistance

1. If you have a problem and are calling someone for help, you might use one of the following phrases.
2. I was wondering if you might be able to help me.
3. I am having a problem with my….and I need some help.
4. Would you be able to advise me on……
5. Is there someone who can help me with…..

Answering Machines And Voicemail

It is not uncommon to get through to the voicemail of someone you are trying to get hold of, in this case, you will need to understand some of the phrases that you are likely to hear.

You have reached the voicemail of Mr. Johnson, please leave a message.

Once you have finished recording, you can hang up.

Press 1 to leave a message or press 2 to be transferred to another department.

Please leave your message after the tone.

Hi, you are through to my voicemail, please leave a message and I will return you call as soon as possible.